Totally transparent: Our price structure.
Knowing at a glance what transport will cost you: The prices displayed for our all-inclusive offers with door-to-door delivery include customs duties and import tax. The final cost is broken down in the price overview.
We calculate customs duties and taxes based on your details about the content and value of your consignment. Should customs duties differ from our calculations, we will either pay back or charge you the difference.
If you would like to drop off or pick up your consignment at the Lufthansa Cargo AG freight center, you have to organize customs clearance yourself and pay customs duties and taxes directly. Customs clearance is your responsibility when you book an airport-to-airport service.
Please be aware that additional fees are charged if you do not pick up your consignment at the airport within 48 hours. You have to pay these fees at the airport.