For general inquiries please get in touch with the myAirCargo Service Center
- via email or
- via phone
from the U.S. call 1 844 805 3844 (freecall number | available from Monday to Saturday, 7:00 am - 9:00 pm CST)
from any other country call 00800 5544 2244 (international freecall number | available from Monday to Friday, 8:00 am - 7:00 pm CE(S)T)
If you need to raise a claim please contact our claim management via email directly.